Delivery

Mainland France

Corsica

Europe

Dom-Tom*

*Specifics for the Dom Tom :

For French Guiana: DHL no longer accepts orders containing lithium.

Chronopost : Limit of 6 batteries (with or without equipment), not exceeding 5 kg of lithium.

For other DOM-TOM regions: Limit of 6 batteries (with or without equipment), not exceeding 5 kg of lithium

International**

For international shipments with Colissimo: Since the package is handed over to local postal services once it arrives in the destination country, we cannot provide exact delivery times. For shipments via Chronopost and DHL: Delivery time depends on the destination. The times shown in the table above are indicative (10 to 15 days applies to the most remote destinations). For more information, you can check the links in the next section (exact delivery times by destination are available on the carrier's website). Africa: Limited to two phones per order. Limit of 6 batteries (with or without equipment), not exceeding 5 kg of lithium. Exact delivery times by destination are available on the carrier's website.

Chronopost : https://www.chronopost.fr/fr/envoyer-international#/step-home

DHL : https://mydhl.express.dhl/fr/fr/home.html#/getQuoteTab

Colissimo : https://www.laposte.fr/particulier/outils/calculateur-de-delais#help-calc-delai-int

Package Tracking: Track your package online using the tracking number directly on the carrier's website. In case of a delay, we recommend contacting the carrier's customer service directly.


Colissimo : https://www.laposte.fr/outils/suivre-vos-envois

Chronopost : https://www.chronopost.fr/fr/suivi-colis

DHL: https://mydhl.express.dhl/fr/fr/tracking.html#/track-by-number



Customer Service:

Colissimo: 3631 or +33 0810 821 821 from abroad

Chronopost: 09 69 39 13 91